Meet the Team

At Downtown Smooth Spa, our team is dedicated to delivering results-driven treatments, relaxing customized facials, and expert hair removal in a warm, welcoming, and detail-oriented environment. Each esthetician brings a unique approach and area of expertise, allowing us to tailor every experience to your individual skin goals.

Not sure who to book with? You’re in great hands with any of us. Choose based on your needs, or let our team guide you to the perfect fit.

  • Kendra Gibbs, Owner, Downtown Smooth Spa

    Kendra Gibbs

    Owner, CEO, Licensed Esthetician

    Kendra is passionate about combining results-driven skincare with a truly personalized, relaxing experience. She is deeply committed to ongoing education, continuouly investing in advanced treatments, technologies, and professional-grade skincare to ensure every client receives exceptional, consistent care.

    With over 13 years of experience, Kendra is known for her meticulous attention to detail and thoughtfully curated approach. Her goal is to create customized experiences that leave clients feeling confident, refreshed and beautiful —both inside and out.

    Signature Specialties:
    • Advanced skin treatments
    • Customized facial experiences
    • Corrective skincare planning

    BOOK WITH KENDRA
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    Meg Maples

    Spa Manager & Guest Experience Specialist

    Meg is the heart of the client experience at Downtown Smooth Spa. Known for her exceptional customer service and attention to detail, she creates a warm, welcoming environment from the moment you walk through the door. She has a natural ability to remember clients and make each visit feel personal and special.

    Behind the scenes, Meg keeps the spa running seamlessly, ensuring the team stays organized, appointments flow smoothly, and every visit feels effortless and enjoyable.

    Signature Strengths:
    • Exceptional client care & hospitality
    • Appointment coordination & spa flow
    • Creating a warm, personalized experience

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    Paige Campbell

    Senior Licensed Esthetician / Brow & Lash Specialist

    Paige is known for her fun, personable approach and her ability to make every client feel comfortable they walk in. She brings a light, easygoing energy to the treatment room while still delivering thoughtful, results-driven care.

    Paige specializes in Brazilian sugaring, along with brows and lashes, enhancing your natural features with precision and an eye for detail. She also has a passion for repairing the skin barrier and calming inflamed or sensitive skin; helping clients restore balance and confidence.

    Whether you’re coming in for your first service or you’ve been seeing her for years, Paige creates a relaxed, enjoyable experience that leaves you feeling confident and glowing.

    Signature Specialties:
    • Brazilians sugaring & brow design
    • Barrier repair & calming inflamed skin
    • First-time clients & personalized care

    BOOK WITH PAIGE
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    Jessie West

    Senior Licensed Esthetician

    Jessie is known for her results-driven approach and meticulous attention to detail, helping clients achieve healthier, more radiant skin.

    She specializes in advanced treatments such as Glo2Facial, radiofrequency, hydradermabrasion, and dermaplaning — customizing each service to target concerns including aging, acne, scarring, hyperpigmentation, and sensitive skin.

    She is passionate about educating her clients and ensuring they feel truly heard, creating an experience that is both effective and deeply relaxing.

    Signature Specialties:
    • Advanced facial treatments & skin rejuvenation
    • Acne, aging & hyperpigmentation
    • Customized treatments for sensitive skin

    BOOK WITH JESSIE
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    Emily Hatch

    Licensed Esthetician

    Emily is known for her gentle touch and warm, welcoming personality.. Her detailed-oriented approach, creates a calming, supportive experience that helps every client feel comfortable and cared for.

    She specializes in relaxing, customized facials, including CO2 treatments and Glo2Facials, while also delivering precise, meticulous hair removal services. Emily has a passion for supporting sensitive and acne-prone skin, offering personalized treatments and guidance rooted in understanding and care.

    Whether you’re coming in for a customized treatment or hair removal, Emily creates an experience that leaves you feeling refreshed, comfortable, and confident.

    Signature Specialties:
    • Relaxing, customized facial treatments
    • Sensitive & acne-prone skin support
    • Precise, detail-oriented hair removal

    BOOK WITH EMILY

Businesses Located Within Downtown Smooth Spa:

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    Hair by Christina

    Licensed Cosmetologist

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    Restorative Bodywork by Shannon

    Licensed Massage Therapist

    865.237.7362
    bodyworkbyshan.com